Terms and Conditions

Welcome to Luna Shine Candles. These Terms and Conditions outline the rules and regulations for the use of our website and services. By accessing or using this website, you agree to be bound by the following terms. If you do not agree to all the terms and conditions, please do not use our site.

1. General Information

This website is owned and operated by Luna Shine Candles. Throughout the site, the terms “we,” “us,” and “our” refer to Luna Shine Candles. By accessing or using this site, you agree to be bound by the following terms, including any additional terms and conditions and policies referenced herein.

2. Product Information

• We strive to ensure that the product descriptions, prices, and availability on our website are accurate. However, there may be instances where information is incomplete, inaccurate, or out of date.
• We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice, including after an order has been placed.

3. Orders and Payments

• By placing an order through our website, you agree to provide accurate and complete information about yourself. We reserve the right to refuse or cancel any order that we suspect may be fraudulent or based on incorrect information.
• All prices listed are in [currency] unless otherwise specified. Payment must be made in full at the time of purchase.
• We accept various payment methods, including [insert payment methods here]. You agree to provide accurate payment information and ensure sufficient funds are available to cover the cost of your order.

4. Shipping and Delivery

• We ship across India. Orders are processed within 2 business days and are typically delivered within 7 to 8 business days from the shipment date. Please review our full Shipping Policy for more details.
• We are not responsible for any delays caused by incorrect shipping information or any delay from the customer’s end.

5. Cancellations and Refunds

• Orders can be canceled before they are shipped. Once an order has been dispatched, it cannot be canceled.
• Refunds will be issued for defective or damaged products upon receipt of the returned item. To initiate a return, please contact our customer support team within 48 hours of receiving your order. Please refer to our Returns & Refunds Policy for full details.

6. Use of Website

By accessing or using our website, you agree to:

• Use the site in a lawful manner and not engage in any activity that disrupts or damages the website’s functionality.
• Not reproduce, distribute, or modify any part of the website’s content without our express written consent.

7. Intellectual Property

All content, including text, images, graphics, logos, and designs displayed on the website are the intellectual property of Luna Shine Candles. You may not use, copy, or distribute any content without obtaining our prior written permission.

8. Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only, and we do not endorse or assume responsibility for the content, products, or services offered by these third-party websites.

9. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising out of your use of our products or website. In no event shall our liability exceed the amount you paid for the product(s).

10. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy for details on how we collect, use, and protect your personal information.

11. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. By continuing to use our website after any changes, you agree to be bound by the updated terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these terms will be subject to the jurisdiction of the courts in [City, State].

13. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at Lunashinecandles@gmail.com